Ace365 com Terms and Conditions — Know Before You Play

01Introduction & Consent

Welcome to ace365 com. These Terms and Conditions ("Terms") apply to your use of the ace365 com platform. By accessing, registering, or using any service on ace365 com, you are deemed to have agreed to these Terms.

These terms and conditions have been written in plain language with Bangladeshi users in mind. ace365 com wants you to fully understand how the platform works — with no ambiguity.

02Eligibility & Age Requirement

To use ace365 com, you must meet the following requirements:

• You must be at least 18 years old. Use of ace365 com by minors is strictly prohibited.
• You are using a valid internet connection and device.
• You are opening this account in your own name and for your own use — not on behalf of anyone else.
• Use of ace365 com is legally permitted in your current location or jurisdiction.
• You are not currently under any active self-exclusion.

03Account Rules

Each user on ace365 com may hold only one account. Creating multiple accounts is strictly prohibited and may result in all accounts being closed.

All information provided during registration must be accurate and up to date. Incorrect details can cause issues during KYC verification and may result in withdrawal delays.

• Keep your account password confidential — ace365 com will never ask for your password via email or message.
• Transferring or renting your account to a third party is strictly prohibited.
• If suspicious activity is detected on an account, ace365 com may investigate at any time.
• Large withdrawals will be restricted until KYC verification is complete.
• An inactivity fee may apply to accounts that have been dormant for an extended period.

04Payments, Deposits & Withdrawals

Ace365 com supports payments for Bangladeshi users via bKash, Nagad, and Rocket. Every transaction is secure and encrypted.

Deposit Rules:

• The minimum deposit amount is set on the ace365 com payments page.
• Deposits are typically credited to your account instantly.
• Deposits must come from a legitimate source — deposits from third-party accounts are not accepted.
• If a bonus is active after a deposit, the wagering requirement must be met before any withdrawal can be made.

Withdrawal Policy:

• Withdrawals can only be made to the same mobile banking number used for the deposit.
• Without KYC verification, processing of withdrawals above a certain limit may be delayed.
• Ace365 com typically processes withdrawals within 30 minutes to 2 hours.
• For suspicious transactions, ace365 com may place a hold on withdrawals pending verification.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the wagering requirements have been met.

05Bonus & Promotion Terms

Ace365 com regularly offers a variety of bonuses and promotional offers. Each offer has its own terms, which are clearly stated on the offer page.

• Each user may benefit from each promotion only once.
• A minimum deposit may be required before a bonus can be activated.
• The welcome bonus applies to new registered users only.
• Bonus wagering requirements must be completed within a specified period — the bonus will expire if the deadline is not met.
• Ace365 com reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is detected, ace365 com may close the account.

06Betting Rules & Conditions

Before placing bets on ace365 com, it's important to familiarise yourself with the following rules. They apply equally to all users.

• Once a bet is confirmed, it cannot be changed or cancelled — though a cash-out option may be available in some cases.
• Bets placed after a match has started will be treated as live bets and separate rules will apply.
• If an event is cancelled, ace365 com will refund the stake for that bet.
• If incorrect odds are displayed due to a technical error, ace365 com reserves the right to void the affected bet.
• Betting fraud, match fixing, or any other form of cheating is a criminal offence, and ace365 com will report such activity to the relevant authorities.
• Ace365 com sets the maximum bet amount per event, and this limit is subject to change.

07Responsible Gaming

Ace365 com believes betting is a form of entertainment — not a source of income. Responsible gaming is therefore an essential part of our policy.

Ace365 com provides the following Responsible Gaming tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set a time limit for how long you play.
• Reality Check: ace365 com will periodically remind you how long you have been playing.
• Self-Exclusion: Pause your use of ace365 com for a set period or permanently.
• Cooling-Off Period: Take a break anywhere from 24 hours to 6 weeks.

08Account Suspension & Closure

Ace365 com reserves the right to suspend or close accounts in the following circumstances:

• Creating or operating multiple accounts.
• Registering with false or fabricated information.
• Abuse or manipulation of the bonus system.
• Money laundering or any other illegal financial activity.
• Being underage or allowing an underage person to use the account.
• Attempting to hack or carry out any other technical attack on the platform.

Users may also request account closure at any time through support. You will be given the opportunity to withdraw any valid balance before the account is closed.

09Privacy & Data Protection

Ace365 com takes the protection of your personal data seriously. Our full privacy policy is available separately.

• Ace365 com does not sell your personal information to third parties.
• Information may be shared for legal reasons or when required for security verification.
• All personal data is secured with 256-bit SSL encryption.
• You have the right to request access to, correction of, or deletion of your personal data.

10Policy on Rule Changes

Ace365 com reserves the right to modify these Terms and Conditions at any time. Users will be notified in advance of any major changes.

• Continued use of ace365 com after any changes have been made will be considered acceptance of the updated terms.
• The date of the latest update will always be displayed on this page.
• We recommend checking this page regularly.

11Contact & Dispute Resolution

If you have any questions or complaints regarding these Terms & Conditions, please contact the ace365 com support team. We're always ready to assist you in Bangla.

• Live Chat: Available 24/7 — the fastest way to get a response.
• Email: support@ace365com.ws
• Email queries are typically responded to within 24 hours.

Ace365 com believes every dispute can be resolved through dialogue, and always follows a fair and transparent process when handling them.