Data Security Fully Confidential Written in Bangla

Ace365 com Privacy Policy — How We Handle Your Data

Protecting your personal information on ace365 com is our highest priority. This Privacy Policy clearly sets out what data is collected, how it is used, and what your rights are.

Last Updated: January 2026

How ace365 com Protects Your Privacy

Your trust is our foundation — that's why protection is built into every layer.

SSL Encryption

All your data on ace365 com is protected with 256-bit SSL encryption — active at every step, from login to payment.

Your Data Is Never Sold

Ace365 com never sells your personal information to third parties. Your data is used solely to improve our services.

KYC Protection

The KYC verification process at ace365 com is used solely to confirm your identity — for no other purpose.

Minimal Data Collection

Ace365 com collects only the information necessary to provide its services. No additional data is requested.

Your Control

You have the full right to view, correct, and delete your own information on ace365 com.

Marketing Opt-Out

You can opt out of promotional messages from ace365 com at any time — it's quick and hassle-free.

01Introduction

Welcome to the ace365 com Privacy Policy. When you use the ace365 com platform, you share certain information with us. In this Privacy Policy, we explain with full transparency — what that information is, why it is collected, and how it is kept secure.

Ace365 com believes you should have full control over your personal information. That's why this Privacy Policy has been written in plain, straightforward language — free of legal jargon — so you can easily understand it.

By registering on ace365 com or using any of its services, you agree to this Privacy Policy. This policy should be read alongside the Terms and Conditions of ace365 com.

Please Note

This Privacy Policy may be updated at any time. If significant changes are made, ace365 com will notify you. The latest version will always be available on this page.


02What Data ace365 com Collects

Ace365 com only collects information that is strictly necessary to provide its services. No additional or unnecessary data is requested.

Data Type Examples When Collected
Identity Information Name, date of birth, national ID number During KYC Verification
Contact Information Mobile number, email address At Registration
Financial Information Mobile banking number, transaction history Payment Processing
Device Information IP address, browser type, operating system During Platform Use
Activity Data Betting history, login times, pages visited Automatically During Use
Communication Records Support chat and email conversations Support Contact Hours

ace365 com will never ask for your password, PIN, or OTP by phone or message. If you receive such a request, report it to support right away.


03How Your Collected Data Is Used

Ace365 com uses your information only for the following purposes — and for nothing beyond them:

  • Account Management: For registration verification, login security, and account protection.
  • Payment Processing: To process deposits and withdrawals securely.
  • KYC & Legal Compliance: To meet international regulations and licensing requirements.
  • Customer Support: To properly address your complaints and queries.
  • Fraud Prevention: To detect suspicious activity and protect your account.
  • Service Improvement: To analyse usage patterns and improve the ace365 com experience.
  • Promotional Communications: To send you offers and updates with your consent.
Your Preferences

You can opt out of promotional messages at any time from your account settings. Core service-related messages cannot be disabled, as they are essential to your account security.


04Data Sharing — When and With Whom

Ace365 com does not sell your data. However, information may be shared with third parties in the following limited circumstances:

  • Payment Providers: Necessary information is shared to process transactions with mobile banking services such as bKash, Nagad, or Rocket.
  • Legal Grounds: ace365 com is legally required to disclose information when directed to do so by a government authority or court order.
  • Security Verification: Data may be shared with regulatory authorities in connection with fraud or money laundering investigations.
  • Technology Partners: Technology service providers that operate the ace365 com platform may have limited access to your data — and are bound by the same Privacy Policy.
Important

Ace365 com never shares your information with advertising companies or data brokers. That's our commitment.


05Data Security Measures

Ace365 com uses industry-standard security measures to protect your data, with protection enforced at every level:

  • 256-Bit SSL/TLS Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & DDoS Protection: Servers are protected against cyber attacks.
  • Regular Security Audits: Regular audits conducted by independent third-party experts.
  • Restricted Access: ace365 com staff can only access the data they need to do their job.
  • Data Backup: Regular backups are maintained to prevent data loss.

That said, please keep in mind — no one can guarantee 100% security on the internet. Stay vigilant on your end too. Use a strong password and never share it with anyone.

Security Tips

Always log out of ace365 com when you're done, especially on shared devices. If you notice anything suspicious, change your password immediately and contact support.


06Cookie Policy

Ace365 com uses cookies and similar technologies to improve platform performance and personalise your experience.

Types of cookies used by ace365 com:

  • Essential Cookies: Required for login sessions and security — ace365 com cannot function without these.
  • Functional Cookies: To remember your preferences such as language and theme.
  • Analytics Cookies: To understand which pages are used most — this data is anonymous.
  • Marketing Cookies: To show you offers based on your preferences — this can be turned off.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent ace365 com from functioning properly.


07Your Rights

Regarding your personal information on ace365 com, you have the following rights:

Right to Access

You have the right to know what information ace365 com holds about you.

Right to Rectification

If any of your information is incorrect, please contact ace365 com support to request a correction.

Right to Erasure

If you close your account, all data will be deleted except where retention is required by law.

Right to Data Portability

You can request a downloadable copy of your data.

Right to Restrict Processing

You may request that your information be restricted from use for specific purposes.

Right to Object

You have every right to object to your data being used for marketing purposes.

Exercising Your Rights

To exercise any of your rights, email the ace365 com support team. ace365 com will respond within 30 days.


08How Long We Retain Your Data

Ace365 com retains your data until its purpose has been fulfilled or the applicable legal retention period has expired.

  • Account Information: For as long as your account is active — typically 3 years after closure.
  • Financial Transaction Records: 5–7 years for legal compliance purposes.
  • KYC Documents: Up to 5 years, as required by regulatory authorities.
  • Support Conversations: 1 year after the issue is resolved.
  • Log Data: 90 days for security purposes.

Once legal requirements are fulfilled, ace365 com securely deletes all relevant data.


09Minors' Data

Ace365 com is strictly for users aged 18 and above. ace365 com does not knowingly collect any information from minors.

Should ace365 com become aware that a minor's data is present in our systems, that data will be deleted immediately and the associated account will be closed.

A Note for Parents

If you suspect your child is using ace365 com, contact support immediately. ace365 com will act promptly.


10Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact ace365 com:

  • Email: privacy@ace365com.ws
  • Live Chat: Active on the ace365 com website 24/7.
  • Response Time: Typically within 7 business days.

If you have any feedback or suggestions regarding the ace365 com Privacy Policy, feel free to share — we're always working to do better.

Support

The ace365 com privacy team is ready to assist you in Bangla. Feel free to reach out anytime.

Start Betting in a Safe Environment

You've read the ace365 com Privacy Policy. Go ahead and register with confidence — your information is fully protected.

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